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Patch 8.2 and Pet Update Issues
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Patch 8.2 and Pet Update Issues
2019-06-27 11:59:20
PAGE UPDATE - BY ARANESH
The patch is live and with it the usual suspects - API problems ^^

Importing or updating your pet collection from the armory currently returns zero pets. This is an issue on Blizzards side and we'll need to wait until it's been addressed.
In the meanwhile, it's the perfect opportunity to build some better error messages in so you know what's going on when trying to update your collection :-)






9 Comments (tw)

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skarpethinn

wrote on 27.09.2019

i'm getting an error importing my pets ever since 8.2.5 dropped.

When i try & update my collection, i get an orange error box telling that there was a problem & to log out of my Xu-Fu account and log back in with Battle.net, which i do, but i still get the same error message.
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DragonsAfterDark

wrote on 27.09.2019

Pretty much every new patch something goes wonky with Blizzard’s API, and there’s nothing to do but wait until they fix it.
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JarofFlies

wrote on 30.07.2019

Every day the teams I've imported disappear from rematch is that normal? Probably something on my end, but I can't get them to save for long
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Gráinne

wrote on 30.07.2019

There is a folder

World of Warcraft_retail_WTFAccount(some number)#1SavedVariables

in which there should be a file

Rematch.lua

That is where your Rematch teams are saved.

If your Rematch teams are disappearing, that file is either being deleted, not being written, or in some way corrupted so it can't be read,

Check out that file when you log out. Then log in, create a team, log out and see what's there after. I've never heard of this specific problem, but it has to be around that file.

Maybe try deleting that file while logged out, and Rematch will start a new one when you log in.
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JarofFlies

wrote on 31.07.2019

I checked that folder and it was empty, but the rematch.lua was in a different folder so I moved it into the savedvariables one. So far so good
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Aranesh

wrote on 31.07.2019

Are you using any automated addon updater like the curse client? I've heard before that some of them or wrong settings in them result in a full re-import of your addons (incl. settings and teams) whenever you start WoW. Perhaps that helps in tracking down the reason!
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Alexstrasza

wrote on 25.07.2019

Quote: "In the meanwhile, it's the perfect opportunity to build some better error messages in"
These should already be in place in case such things happen!, Shame on you for slacking!! *wink* ;-)
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Gráinne

wrote on 10.07.2019

Blizzard seems to have fixed this now.

https://us.battle.net/forums/en/bnet/topic/20772507045#post-11
and I just updated my pets successfully
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skarpethinn

wrote on 27.09.2019

And there are now issues again, since 8.2.5 dropped. :-/
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Gráinne

wrote on 27.09.2019

Yeah, I see. I can't even get my alt character loaded.

New patch, new problems. It is always so.

Nothing to do but wait for them to fix it.
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Gráinne

wrote on 28.09.2019

I was able to update OK today, so Blizzard must have got it running again.
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Smurf#1869

wrote on 07.07.2019

I give up.... I can't seem to sort out anything with Xu Fu and WoW. Can someone explain it ti a barely computer literate dude how to get my pet list back?
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Gráinne

wrote on 07.07.2019

It will be back, without you doing anything, when Blizzard have fixed their API.

If you really, really, feel you need to access your list before that, you can try the workaround that others have said worked for them.

1. Find a character on your account level 10 or above (or it is 20 and above? 20 is safe, anyway) that you haven't logged in to since 8.2.

2. Go into your Account page here, Pet Collection, and change the character connected to your account with the "Change Character" button, low on the left hand side.

Don't log in to that character until Blizzard have fixed it!
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J_ohn

wrote on 07.07.2019

The only buttons I've got on my "Pet Collection" page (https://www.wow-petguide.com/?page=collection) on the lower-left side are "Update Now" and "Change Region". There's no "Change Character" button. In case it matters, I'm on the EU region.
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Gráinne

wrote on 07.07.2019

I think that happens if you are linked by Battle.net, and a character was chosen automatically, so you never made a deliberate choice yourself. I think.

Kaerei below suggests Go to Menu>Tools>Pet Collection Viewer>Select new character.
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J_ohn

wrote on 07.07.2019

That only works for viewing the collection. It doesn't update the collection on your account, for purposes of promoting different strategies after obtaining new pets etc.

Sorry if this comes out as too negative. It's not that big a deal; they'll fix the API eventually. I just wanted to understand why I don't have the "Change Character" button. Thanks for clarifying!
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Smurf#1869

wrote on 07.07.2019

Thanks y'all... patience sounds like my best course of action.
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Kaerei

wrote on 09.07.2019

Yeah, some people haven’t been able to import a new character, and will just have to use “view collection” until the API is fixed. Good to know why now, though!
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Gráinne

wrote on 10.07.2019

Blizzard seems to have fixed this now.

https://us.battle.net/forums/en/bnet/topic/20772507045#post-11
and I just updated my pets successfully
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Kaerei

wrote on 10.07.2019

Yay!!!! Checking mine now!
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Gorggy#2297

wrote on 03.07.2019

Thanks for the info. I am now up to date. Thanks
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mynnerva

wrote on 29.06.2019

Okay, so here is how I got around the glitch. I updated (imported) my pets, with a character who I have not logged into since before the latest patch. It had to be one who had not set foot in the waters of 8.2. I hope this helps someone.
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Xijan

wrote on 05.07.2019

How can i change the character? My Account is bnet linked i dont think it works then does it?
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Kaerei

wrote on 05.07.2019

It does! Just go to profile>pet collection>change characters.
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Xijan

wrote on 05.07.2019

I have inly the Button Import Pets no Change Character. I didnt import before.
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Sarinaa

wrote on 05.07.2019

I'm having the same problem...it doesn't allow me to change characters...is there a trick
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Kaerei

wrote on 06.07.2019

Yes! Go to Menu>Tools>Pet Collection Viewer>Select new character.
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Xijan

wrote on 06.07.2019

Yeah that worked but cant get them into my account collection from there :/
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Kaerei

wrote on 06.07.2019

Hm. I'm not sure then. I didn't have any trouble changing characters. I've run into a few people who have, though. :(
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ragath

wrote on 29.06.2019

I just updated my collection and it worked.
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Sloober

wrote on 29.06.2019

Same here, updated my collection without any problems!
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mynnerva

wrote on 27.06.2019

I wish I had read this first. I thought my account was glitched and deleted it and then re-added it thinking that would help. *sad*
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Aranesh

wrote on 28.06.2019

Oh no, so sorry to hear that :-(
Hope you didn't lose a lot of info. If you uploaded strategies in the past, let me know and I'll match them to your new account!